Wednesday, March 8, 2017

Add These To Your Resume...Thank Me Later!


My first exposure to the work environment in the US as a newly arrived immigrant was in 2006. I volunteered my internship hours for 6 months at a small hospital in New Jersey. After that, I have had the opportunity to work full time and part-time in a variety of states, roles and settings for the past 10 years.

My family and I recently relocated (again!) and I began working in yet another role-This time, in an area of my discipline (pharmacy) that I have never worked before.
New job, new setting, new colleagues....It feels like "deja vu" all over again, even though it is a little different from what I have been doing for the past 10 years.This time I intend to apply some of the lessons that I have learned from experience, discoveries and mistakes of the past.
Here are a few that I want to share with you: 
  • The work place is a learning environment :

As a new employee, you are expected to have to demonstrate most of (not all) the skills you claim on your resume. 
However, every new role offers the opportunity to learn new skills or to learn new ways of doing what one is already trained to do.

Every little thing such as learning to use a new software program, or a new work-flow process or working with a new colleague , offer opportunities to learn. In the past, I made the mistake of "playing it safe" by sticking to what I was familiar with- I shied away from getting involved in new unfamiliar projects because I did not want to make any mistakes and look bad. 

But now, I have learned to have an open mind to develop new skills by taking advantage of these opportunities, while working. Being pro-active and be willing to take on new responsibilities that are not within " your comfort zone" offers the best opportunities to learn.


  • Strive to be respected and not be liked 

When you resume a new position, first of all,
 establish the impression that you know what you are doing, 
your know your worth and have good work ethics. 
For instance, avoid coming to work late 
or on your personal cellphone all the time.

Admiration and being liked by supervisors/ colleagues 
will come after and not the other way around. 
After all, first impression, they say, lasts for ever.


  • Let your voice be heard :

Of course this is not about becoming obnoxious and annoying by being in everybody's face all the time. 

This is about selectively and strategically sharing useful information. 

Respectfully offering a different view or suggestions about alternative ways to perform a task or work-flow based on experience could be beneficial to your organization.
This is one of the best ways to demonstrate buy-in (commitment) and team spirit. It is also a great way to earn the respect of your new colleagues.

 I grew up in a conservative environment where speaking to your superiors when not spoken to was not encouraged. However, the work place is evolving and employers are looking for feedback from their employers and clients. 
I read an article about the Cheesecake Factory and how they encourage their front-line staff to offer suggestions about recipes and how this practice as improved their services. 
So giving detailed feedback either verbally or in writing is actually viewed positively, as long as it is done right.


  • Ask and Don't Assume :

If you want something or need clarification about something- ASK. The worst that could happen is get a "no" as an answer, and that is not the end of the world, my dear. 

Do not assume that your colleagues and supervisors know what you need to make your work more effective. If you are struggling with a project ASK for help. If your job description is seemly different from what you have been employed for, ASK for clarification, don't assume. 


  • Be part of the team : 

We are going to find ourselves in work environments with people with different work experience, religious backgrounds, ethnicity and even life experiences. 

You and your co-workers will not always agree but there will always be the common goal of achieving a positive outcome and productivity
With that in mind, avoid alienating yourself from co-workers based on real or perceived differences.
In a progressive work environment , being engaging is considered to be as crucial as getting the work done. 

During my internship, I made the mistake not getting involved in non-work related conversations or some meetings that I thought were not necessarily part of my training.
As a result, I missed out in some vital information and on opportunities to network. One of the feedback I got from my supervisor, when I completed my internship hours, was the " I was not engaging enough with the staff members" .
 That was a lesson learned.